ADEC Takes On Africa with ADEC Group Kenya

By , ADEC Innovations

ADEC Group has achieved another business venture milestone in Africa, as it successfully set up its offices in Kenya. The expansion of ADEC Group in Kenya came into fruition, as ADEC Group President and CEO James Donovan envisioned a great opportunity to enhance the company’s offshore capabilities in Africa and further expand its business of providing excellent customer service in the business process outsourcing (BPO) industry.

ADEC Group Kenya has gained a strong foothold in Africa, as the company became one of the pioneers establishing an international BPO industry in the country. ADEC Group Kenya is currently training 84 Kenyan business process associates who are mentored by highly skilled and trained experts. Spearheaded by Site Director Pravin Eazhawa, the soft launch of ADEC Group Kenya’s operations began on June 25, 2014.

With hopes of institutionalizing the BPO industry in Kenya, ADEC Group aspires to make Kenya globally competitive by generating jobs that cater to the needs of international business. ADEC Group Kenya aims to expand its operations by creating 500 more jobs for Kenyans in the next five years.